Privacy Policy

Effective Date: January 28, 2026

1. Introduction

Daflow Pte. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. We are a registered company in Singapore (Registration No. 202348751Z) located at 112 Robinson Road #03-01 Robinson 112, Singapore (068902). This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.daflow.ai.

2. Information We Collect

We collect only the information necessary to provide our services, process your requests, and ensure the security of our website.

A. Information You Voluntarily Provide

We collect information that you manually enter into our website forms. This includes:

  • Account Information: When you register for an account, we collect your Email Address and Password.
  • Contact Details: When you fill out a form, we may collect your Name, Company Name, and Phone Number.
  • Transaction Data: If you make a purchase, we collect billing details necessary to process the payment via our secure payment processors (such as WooCommerce). We do not store your raw credit card numbers on our servers.

B. Automated Information & Security

To maintain the security and functionality of our website, we automatically collect limited technical data:

  • Server Logs: Includes IP address, browser type, and date/time stamps. This is used strictly for security monitoring and error tracking.
  • Google reCAPTCHA: We use Google reCAPTCHA to protect our website forms from spam and abuse. This service checks if you are a human or a bot.

3. Google reCAPTCHA Disclosure

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

We use reCAPTCHA strictly for security purposes to prevent automated spam. We do not use Google services to collect user data for advertising profiles or tracking across the web.

4. How We Use Your Information

We use the data we collect for the following specific purposes:

  • Service Fulfillment: To provide access to our platform and process your transactions.
  • Communication: To respond to your inquiries submitted via our contact forms.
  • Security: To detect and prevent fraud, spam, and unauthorized access.
  • Legal Compliance: To comply with applicable legal obligations, such as tax and accounting laws.

5. Data Storage and International Transfers

Storage Locations: Your personal data is stored on secure servers located primarily in Singapore.

International Transfers: By providing your information to Daflow Pte. Ltd., you acknowledge that your data will be transferred to, stored, and processed in Singapore. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

6. Sharing Your Information

We do not sell your personal data. We only share information with trusted third-party service providers required to operate our business:

  • Payment Processors: To facilitate your purchases (e.g., WooCommerce).
  • CRM & Communication: Tools such as WeCom to manage customer relationships.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.

7. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected (such as maintaining your active account) or as required by law.

Your Rights & Deletion Request

You have the right to access, correct, or request the deletion of your personal data at any time.

To request the deletion of your account and data:

  1. Email us at privacy@daflow.ai with the subject “Data Deletion Request.”
  2. Please include your registered email address in the body of the message.
  3. We will process your request and permanently delete your account and associated personal data from our servers within 30 days, confirming the action via email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@daflow.ai
  • Mail:
    Daflow Pte. Ltd.
    112 Robinson Road #03-01 Robinson 112
    Singapore (068902)